Frequently Asked Questions

Frequently Asked Questions

For additional questions, please contact our customer service at CS@victoriabeckhambeauty.com

How can I buy your products?

As a direct-to-consumer brand, our products are offered exclusively through our website, victoriabeckhambeauty.com.

Do you have any stores?

Victoria Beckham Beauty does not have any free standing stores; however, you can shop the collection at Victoria Beckham’s flagship at 36 Dover Street in London through the end of October.

Do you offer discounts or promotions?

To be the first to find out about discounts or promotions sign up for our mailing list at the bottom of the page.

What does "clean" mean?

We know that the term “clean” has been defined in many different ways. For our definition of what “clean” means to Victoria Beckham Beauty, see Clean Beauty

What are your products formulated without?

In addition to the over 1300 ingredients currently banned from being used in cosmetics in the European Union, Victoria Beckham Beauty has developed an extensive list of an additional 30+ materials we do not formulate with.

View the full Victoria Beckham Beauty Excluded Ingredient List.

Are your products vegan?

Victoria Beckham Beauty is cruelty free and never tests on animals. The majority of our products are vegan, and every vegan product is called out on the product page. We limit our use of animal-derived ingredients as much as possible. To read more about the use of animal derived ingredients in cosmetics see our “Ingredient Watchlist” section of our Excluded Ingredient List

Below is a full list of our vegan offerings: 

Are your products Gluten-free?

Below is a full list of our gluten-free offerings:

  • Smokey Eye Brick: all shades

  • Satin Kajal Liner: all shades

  • Lid Lustre: all shades

Are your products natural?

We believe the best formulations are a blend of nature and clean science. While Victoria Beckham Beauty is a clean brand, it is not a natural brand; however, we aim to infuse naturally derived ingredients when possible. 

Clean is all about ingredient safety, including how each ingredient is sourced, and Victoria Beckham Beauty incorporates both synthetic and natural materials; natural ingredients are not all safe, and synthetic ingredients are not all unsafe.

Are you a cruelty-free brand?

Victoria Beckham Beauty does not test on animals and ensures that all of our suppliers abide by the European law which has banned animal testing. We do not sell in countries where animal testing is required by law.

Do you use synthetic fragrances?

We do not use synthetic fragrances.

Is your packaging recyclable?

Victoria Beckham Beauty is focused on making the most sustainable choices for our products and shipping materials. We use minimal plastic and instead use post-consumer or recycled materials wherever possible. We are actively monitoring and improving upon our sustainable practices in order to use more post-consumer materials, ocean-bound plastic, and refillable packaging. We aren’t perfect, but we are committed to continuously improving our sustainability and doing what we believe is best for the customer and for the environment. 

For a full breakdown of our sustainability practices and a detailed list of our recyclable packaging, see here